Reviews

Great place to buy a truck Kacey was very thoughtful of my needs much appreciated

Friedly customer service and great to work with and answered any questions I had.

Doug Smith Chevrolet Service provides us with reliably terrific service. The work is always completed well and in a timely way. All the staff are friendly and knowledgable, and efficient. We are confident our car will be well maintained with the help and work of Doug Smith Chevrolet.

Be very careful if you intend on using your extended warranty here. I Purchased a 6 yr old truck with 8,300 miles, it was previously a corporate lease for an executive special ordered with all the extras. Since the truck is 6 yr old I purchased the extended warranty. 2 months later the automatic running boards quit working and the back window upper seal was found to be leaking now that it's starting to rain. I called in before hand to ensure these items would be covered by the extended warranty and to find out when I could get an apt. for. Apt. was set for the next morning, a couple hours later I got a call saying that the extended warranty doesn't cover the Leaking rear window or the running boards but I have a bill for $195 for a diagnostic fee. ARE YOU KIDDING ME?!!! $195 FOR NOT JACK S#*@!! AND EVEN THE WINDOW LEAK ISN'T COVERED ON A TRUCK WITH ONLY 10,000 MILES ON IT!!!. Seriously, I was very clear of both the issues and the extended warranty company before setting the apt because I didn't want to get charged just to be told that the crap service warranty isn't gonna cover anything.

Ray has helped us find a car the last few times we have been looking. He is super helpful and makes sure that all are needs are met just like the rest of the staff.

Fast and friendly!

Great as always!!!

Appt at 8 am for oil change. Still hadn't looked at truck by 9:30. Very inconsiderate regarding my time. I have a job also. Then a week later my truck says it needs washer fluid. Do you check nothing else when doing oil change.... Common courtesy to check fluids. Very disappointed

Service managers, Caden & Freddy, both took care of us. They are simply the best! We always feel like family when we visit Doug Smith Chevrolet in Spanish Fork. We know our loved Chevrolet vehicles are in excellent hands when we go in for service. I would like to do a special "shout-out" to the mechanics. They are masters at their craft, and I'm thankful for their hard work. Please recognize them. One mechanic noted in a video film he sent to me that on the driver's side the window control buttons were "sticky" and can be replaced. That's great information! Thanks guys! You're awesome!

It’s was easy Kaycee made everything easy